According to the Instagram account @canceljaxtaylor, a representative for the eyewear company DIFF Eyewear told a fan they have suspended their partnership with Jax and Brittany.
The fan wrote to the company asking, “Have you cut ties with Jax Taylor and Brittany Cartwright?”
The company allegedly responded, shown in a screenshot posted on Instagram, “Hi! Thank you so much for reaching out. Feedback like this is what keeps us learning and growing as a brand. We are investigating the situation and have suspended our partnership. As we move forward, we will continue to strive for a more diverse community of partners that uphold the mission of making a positive difference in this world. Again, thank you for reaching out. Please feel free to continue to voice your concerns with us. Love, DIFF.”