Beyoncé Fans Furious As Ticketmaster Pushes Donations While Charging Sky-High Prices
By Kelly Coffey-Behrens on February 12, 2025 at 5:00 PM EST
Beyoncé fans have been left frustrated after Ticketmaster experienced technical issues during the presale for her highly anticipated "Cowboy Carter Tour." The platform reportedly glitched, leaving thousands stuck in online queues, while those who managed to get through were met with shockingly high ticket prices.
The global superstar is set to bring her "Cowboy Carter Tour" to the UK and Europe in June, following a series of U.S. performances.
However, when presale tickets for Beyoncé's London shows at Tottenham Hotspur Stadium went live, many fans were met with a donation request on top of the already insane ticket prices.
Shocking Prices Leave Beyoncé Fans In Disbelief
For those who managed to reach the checkout, the insane ticket prices left buyers shocked. Some fans reported seeing prices as high as £700 ($872) per ticket, with standing tickets costing more than £224 ($279).
One user expressed disbelief at the pricing, posting, “Public service announcement, those wanting to stand to see Beyoncé in London in June is going to set you back 224.85 BRITISH POUNDS.”
Others shared screenshots of ticket listings showing prices, prompting a widespread backlash against Ticketmaster’s controversial dynamic pricing model.
"When Beyoncé announced the 'Cowboy Carter Tour' I was like 'it’s gonna be easy to get these tickets, mfs ain’t gonna go to a tour to listen to songs from an album they didn’t like,'" someone else began. "150,000 PEOPLE IN FRONT OF ME??? F-CK YOU MF, GIVE ME MY TICKETS, ITS CC TOUR FOR THOSE WHO LIKE CC."
Ticketmaster Asks Buyers For Donations For World Cancer Day
Others couldn't help but point out the donation request from Ticketmaster.
"The damn cheek of Ticketmaster asking for donations towards world cancer day when the Beyoncé tickets are already £800," one X user said.
"lol at Ticketmaster asking for a donation after I just dropped hundreds on a ticket for Beyoncé's tour," another said.
"Ticketmaster has nerve asking for a donation," a third wrote.
"Not Ticketmaster asking for donation requests while checking out for Beyoncé tickets," someone else expressed.
Beyoncé Fans Express Frustration Over Ticketing Issues
Despite Ticketmaster previously claiming that the site functioned properly, many users took to social media to vent their frustration, saying they couldn’t access tickets despite waiting for hours.
One fan, Mart Tweedy, expressed their anger on X, the social media platform formerly known as Twitter, writing, “I'm sorry but this is an absolute JOKE for seated Beyoncé tickets at Tottenham.”
Another fan echoed the frustration, stating, “Been on Ticketmaster and waiting rooms all morning and do I have a Beyoncé ticket to my name? Of course not.”
Ticketmaster Under Scrutiny Amid Pricing Controversy
Ticketmaster is already facing an ongoing investigation by the UK’s Competition and Markets Authority (CMA) over concerns related to ticket pricing and resale practices. The controversy surrounding Beyoncé’s ticket sales comes shortly after similar backlash over Oasis concert ticket prices, further fueling criticism of Ticketmaster’s pricing policies.
Despite the outrage, Beyoncé’s "Cowboy Carter Tour" remains one of the most highly anticipated tours of the year. The singer is set to headline multiple dates at Tottenham Hotspur Stadium, with shows scheduled for June 5, 7, 10, 12, and 14.
As the general sale approaches, many fans remain hopeful for more reasonable ticket prices, but after the chaotic presale, some are already prepared to sit this one out.
Beyoncé’s Road To 'Cowboy Carter'
The new era began in grand fashion during Beyoncé’s Christmas Day Halftime Show, which was streamed live on Netflix during an NFL game. The Houston-born superstar delivered foot-stomping performances of "Cowboy Carter" tracks, giving fans their first-ever live experience of songs from the album since its March 2024 release.
Beyond her music, Beyoncé has been vocal about pushing boundaries in the industry. Following the release of "Cowboy Carter," she opened up about her journey into country music, acknowledging the challenges and resistance she faced along the way.
"When you are breaking down barriers, not everyone is ready and open for a shift," Beyoncé told The Hollywood Reporter in a statement following the album drop. "But when I see Shaboozey tearing the charts up and all the beautiful female country singers flying to new heights, inspiring the world, that is exactly what motivates me."
With her "Cowboy Carter Tour" set to kick off soon, Beyoncé continues to redefine genres and challenge expectations, proving once again why she remains one of the most influential and groundbreaking artists of her generation.