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Disney Denies Lawsuit Regarding Woman Stuck In Monorail

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By Kelly Coffey-Behrens on September 19, 2023 at 11:30 AM EDT

Last month, The Blast reported on a lawsuit from a woman, who sued The Walt Disney Company after being involved in an incident that led her to get “trapped” inside the Monorail doors.

Now, Disney is denying the incident.

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Woman Gets Stuck Inside Monorail

Woman Files Lawsuit Against Disney After Being Stuck In Monorail
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According to the new lawsuit, the incident occurred on March 24, 2023. Rebecca Vanturini was in “excruciating pain being stuck between the monorail doors for a few minutes,” per the lawsuit. “About five male guests tried to pry her loose from the monorail doors and eventually got her out.”

“As we were getting on the monorail, the monorail doors slammed shut on Rebecca,” John Ruffin said in an affidavit filed in Orange Circuit Court late last month. “Guests on the outside and myself and others on the inside were trying to pry Rebecca loose from the doors. Eventually we got her out.”

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The lawsuit also stated that Disney’s “Cast Members did not help in any way”, adding the “monorail captain got on the intercom and stated there was a malfunction and the monorail would be shut down to restart the system immediately.”

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Disney Says Incident Never Happened

Woman Files Lawsuit Against Disney After Being Stuck In Monorail
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Disney is now fighting back against the lawsuit and denied the allegations, per WDWNT.

The three-page Orange County lawsuit also stated that Vanturini had “a permanent injury to her body”, though further details were not stated. “Rebecca was badly injured,” Ruffin said. “The monorail speaker came on while she was trapped in the doors and it said there was something malfunctioning and resetting with the monorail.” The lawsuit also does not mention how the Monorail malfunctioned.

Rebecca Vanturini is suing for more than $50,000.

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Other Lawsuits At Disney World

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Last month, The Blast reported a lawsuit from a man from Orange County, Florida, who is seeking $50,000 in damages after he fell out of the Haunted Mansion attraction at Walt Disney World.

The lawsuit, which was filed on Monday morning according to reports, states that in April, a man was trying to get onto the Haunted Mansion ride at Magic Kingdom in Walt Disney World when an employee reportedly hit the emergency stop button, causing the ride to jolt and come to a complete stop. The man says this caused him to fall off of the ride, per the lawsuit.

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When boarding Haunted Mansion, Guests must first step onto a moving platform, and then into the ride vehicle. According to the lawsuit, the man’s wife was already in the ride vehicle, and he was trying to join her when the ride came to a halting stop, causing him to fall.

According to the lawsuit, the man says he has suffered “severe and permanent injuries” due to the fall, and as a result, he is seeking over $50,000 in compensation.

The Blast recently reported a former Walt Disney World Cast Member who filed a lawsuit against the company after she claimed they failed to accommodate her disability, and then retaliated by cutting her hours.

Morgan Schoepfer, 23, worked in World of Disney, which is a giant Disney retail store located in Disney Springs at Walt Disney World. The 23-year-old has been diagnosed with multiple different health issues, including cerebral palsy, Crohn’s disease, Gastroparesis and Colonic Dysmotility. Read more on this lawsuit here.

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