Khloé Kardashian’s successful apparel brand, Good American, has been sued over allegations of turning a blind eye to their visually-impaired customers.
According to the complaint, obtained by The Blast, Robert Wendt states that he is “seeking to put an end to the systematic civil rights violations committed by the Defendant (Good American LLC).”
Wendt describes himself as a visually-impaired and legally blind person who requires screen-reading software to access and read website content using his computer.
Wendt says he is unnecessarily denied equal access to the same online information, goods, and services offered to others because goodamerican.com is not fully accessible to screen-reading technology, and it relegates him to a second-class experience.
According to the documents, Wendt, who is seeking thousands in damages, claims he has been “denied” access to Good American’s website several times due to his disability.
He claims California state law mandates equal protection of persons with disabilities, requiring that places of public accommodation provide access to goods, services and facilities, including those barriers created by websites. He is seeking declaratory and injunctive relief to correct Good American’s policies and practices to include measures necessary to ensure compliance with federal and state law and to update and remove accessibility barriers on their website. Wendt’s complaint also seeks compensatory damages for unlawful discrimination.
Good American is the latest company to be hit with allegations by customers with disabilities.
Peloton, Goop, and Fenty Beauty have all been sued in the past over accusations of violating the rights of visually-impaired customers.
In his lawsuit, Wendt goes on to list a variety of technologies that make websites accessible for customers with disabilities.
He describes regularly accessing a broad range of accessible Internet websites through the use of screen-reader technology, which can translate visual information on a website into nonvisual formats such as “synthesized speech and refreshable Braille”.
Wendt also states there are well-established industry adopted guidelines for making websites accessible to visually-impaired individuals. Wendt is asking a judge to grant a preliminary and permanent injunction requiring Good American to take the necessary steps to make their website readily and fully accessible to and usable by blind and visually-impaired individuals.
He is seeking $19,000 in damages plus the cost of the lawsuit.
Khloe Kardashian’s baby daddy, NBA star Tristan Thompson, recently gave Khloe and Good American a shout-out on her Instagram. Amid his alleged cheating scandal, he commented on Khloe’s recent picture of herself in animal print leggings and a matching crop-top that said “Head to Toe—(Good American)”.
Tristan slid into her IG and commented with “My Queen!”.
